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So a whole group of weary travelers picked up their carry-ons and moved
over to the new gate. And waited. An hour later, a second plane landed
and taxied in. Passengers got off. It would only be a short time, we
were told, before we boarded and headed to Hong Kong. We waited. And
waited. And then, materializing out of a doorway, came the same shy and
embarrassed airline employee.
"Very sorry," she said, "but this plane is more sick than the other
plane...so...we will take the first plane!" And, like dutiful (and
dumb) sheep, and without even questioning the agent as to how sick any
of the carrier's planes were, we all marched quietly back to the first
malfunctioning plane, boarded, and somehow made it to Hong Kong.
A few days later, I found myself on an Aeroflot flight to Moscow. The
flight was not only oversold but also overcrowded. And not just by
passengers, but by what seemed like hundreds of oversize horseflies. We
actually roared down the runway with a standing-room-only crowd of 12
people in the aisle, desperately holding on to the sides of passengers'
seats as we became airborne.
And the flies? No problem. The flight attendants apparently were used
to this problem on Aeroflot, and, without even cracking a smile, walked
down the aisle handing out...flyswatters! Talk about in-flight
entertainment.
When it comes to airplane horror stories, I have more than my fair
share. I travel nearly 400,000 miles a year, and I've seen just about
everything that can go wrong when you fly. I've experienced three
emergency landings. My flights have been hit by lightning five times,
once so severely that it burned a grapefruit-size hole in the plane's
tail. I've been on aircraft that have lost engines and other parts of
the plane in midair.
And once, my flight landed safely only to be broadsided on the
ground...by a catering truck. I've been laid over in London, delayed in
Des Moines, marooned in Khartoum, and stuck -- more than I care to
remember -- in 35E. But I've lived to tell the stories and learned a
lot along the way. So this holiday season, don't put yourself blindly
in the hands of the airlines, hotel chains, and car-rental companies.
Use these 21 rules of stress-free travel, and seize back a little
control. You'll reduce the stress and the strain on both your mind and
your wallet.